VoIP phone systems are known to provide voice services by sending communications as data packets via the Internet. Moreover, there are different ways to manage the same process. Some VoIP services offer computer-to-computer solutions, while other services might allow calling any telephone number- local, long distance, or international, via computer, the best voip phones, or traditional phone using a VoIP adapter. Talking about VoIP technologies, each has varying levels of complexity. This article introduces and explains different types of VoIP technology that businesses can deploy for smooth communication.
- Integrated Access
Integrated access is one of the VoIP services that mostly mimics the traditional phone line. Businesses integrate VoIP software and legacy phone systems by deploying integrated access VoIP. Moreover, this technological approach lets the business keep its old number and equipment while accessing the advanced telecommunication features.
- SIP Trunks
Session Initial Protocol (SIP) is known for transmitting voice and video information across a data network while letting VoIP users reap the benefit of shred lines and increased communication flexibility. Now that all data is sent over the network, companies can use SIP trucks to replace their traditional analog phone networks or use a VoIP gateway to integrate the SIP trucking and legacy phone systems.
SIP trunks offer multiple benefits- they are flexible, work efficiently with cloud technology, and can easily integrate with Private Branch Exchange (PBX) phone systems. Moreover, using SIP trunks technology, the best voip phones can also lead to substantial cost savings, as businesses only need to pay for used minutes. In addition, the need for hardware and physical phone lines is also reduced.
- Hosted IP IPBX
The hosted IP PBX is another VoIP solution that sees a vendor host and operates the private branch exchange (PBX) while offering unified communication solutions. The company uses its IP network to connect to a hosted cloud-based PBX network. The IP PBX vendor maintains the phone system hardware off-site, and the hosted PBX provider is responsible for the hardware, software, security, maintenance, and upgrades.
This solution provides small and medium-sized businesses access to a user-friendly control panel to manage and monitor their phone systems and gain features like messaging, on-hold music, auto attendants, call queues, and more.
- Managed IP PBX
Like hosted IP PBX, managed IP PBX is another version of the unified communication solution outsourced to a third party. The VoIP service provider takes care of all management requirements while housing the phone hardware on-premises by the businesses. The managed PBX provider usually charges a flat fee, depending on the equipment installed and the number of phone lines. Furthermore, the provider will be responsible for configuring, updating, and upgrading the technology repeatedly.
Understanding these four types of VoIP technologies can help businesses determine the best voip phones system best suits their needs. For instance, SIP trunks are best suited for businesses that want to install their technology and manage it themselves. On the other hand, managed IP PBX is suitable for companies not having the resources to buy and operate their own VoIP systems. A company needs to analyze multiple factors before choosing the best VoIP solution.